Journal of Clinical and Diagnostic Research, ISSN - 0973 - 709X

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Original article / research
Year : 2018 | Month : June | Volume : 12 | Issue : 6 | Page : JC14 - JC17

Communication Skills Training for Medical Students: A Prospective, Observational, Single Centre Study

Kalpana Ketan Kulkarni, Pradnya Milind Bhalearo, Varsha Shrikant Sarode

1. Associate Professor, Department of Pathology, B.J. Government Medical College and Sassoon General Hospitals, Pune, Maharashtra, India. 2. Associate Professor, Department of Anaesthesiology, Government Medical College, Miraj, Maharashtra, India. 3. Associate Professor, Department of Physiology, B.J. Government Medical College and Sassoon General Hospitals, Pune, Maharashtra, India.

Correspondence Address :
Dr. Pradnya Milind Bhalearo,
D-15/10-11, Saritanagari 2, Off Sinhagad Road, Pune, Maharashtra, India.


Introduction: Communication is an important clinical skill, critical to effective diagnosis and management. It helps to connect with patients on a cognitive and emotional level. Good communication leads to a better patient outcome in terms of satisfaction and adherence. It decreases the incidence of malpractice.

Aim: To assess the effectiveness of the newly developed communication skill training module for the second year medical students in order to improve their knowledge, skills and attitude and identify the pitfalls and vital areas of implementation.

Materials and Methods: The present study was a prospective observational study. Here, the communication skill modules were taught through interactive lectures intercept with role play by the faculty. Pre-validated questionnaire in the form of pre-test and post-test was used as an assessment tool. This was followed by performances by students in the form of role play on given scenarios and they were assessed by direct observation with a checklist. The present module was conducted on three batches of second year MBBS students. And data were analysed in the percentage.

Results: Students were evaluated through a multiple choice pre-test and post-test and results were given in form of percentage. An increase in scores from pre-test to post-test was observed in 93 (76.86%), 113 (76.51%) and 131 (78.45%) students respectively. The percentage of students who agreed to apply what they had learnt, into practice was >90%. Evaluation of the faculty was done through a feedback. The overall improvement in faculty performance was seen over the three years.

Conclusion: Thus, an attempt to teach communication skills to second year medicos was made through evaluation, feedback and identification of pitfalls for further improvement.


Clinical skills, Ethics, Medicos, Teaching

How to cite this article :

Kalpana Ketan Kulkarni, Pradnya Milind Bhalearo, Varsha Shrikant Sarode. COMMUNICATION SKILLS TRAINING FOR MEDICAL STUDENTS: A PROSPECTIVE, OBSERVATIONAL, SINGLE CENTRE STUDY. Journal of Clinical and Diagnostic Research [serial online] 2018 June [cited: 2018 Jun 23 ]; 12:JC14-JC17. Available from

DOI and Others

DOI: 10.7860/JCDR/2018/31592.11655

Date of Submission: Jul 15, 2017
Date of Peer Review: Oct 09, 2017
Date of Acceptance: May 11, 2018
Date of Publishing: Jun 01, 2018


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