Journal of Clinical and Diagnostic Research, ISSN - 0973 - 709X

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Original article / research
Table of Contents - Year : 2018 | Month : July | Volume : 12 | Issue : 7 | Page : LC18 - LC22

Perception of Community Pharmacy Personnel towards Patient Counseling and Continuing Pharmacy Education Programs in Aden, Yemen LC18-LC22

Mohamed Alshakka, Awsan Bahattab, P Ravi Shankar, Mukhtar Ansari, Heyam Saad Ali, Mohamed Izham Mohamed Ibrahim

Correspondence
Mohamed Izham Mohamed Ibrahim,
Professor, Clinical Pharmacy and Practice Section, College of Pharmacy, Qatar University, Doha, Qatar.
E-mail: mohamedizham@qu.edu.qa

Introduction: Patient counseling is a major component of pharmaceutical care, especially in community pharmacy settings. However, most community pharmacists still do not offer patient-oriented services. Despite the beneficial role of community pharmacists, research examining their roles and responsibilities in developing countries like Yemen is lacking.

Aim: To assess the community pharmacy personnelís perceptions towards patient counseling and to recognise the major barriers to successful counseling; and to assess their perception towards continuing pharmacy education programs in Aden.

Materials and Methods: A descriptive, cross-sectional study was conducted among 200 community pharmacy personnel in Aden using a self-administered, structured questionnaire. Data were collected regarding community pharmacy personnelís knowledge, attitude, and their perception about patientsí attitude concerning patient counseling and respondentsí attitude towards the continuing pharmacy education.

Results: The majority of the respondents had a positive attitude towards patient counseling (85%) and continuing pharmacy education (94.0%); dose and frequency (43.0%), duration (34.0%) and indication (11.5%) were the major information mentioned while counseling their patients. Lack of patient interest (47.0%), lack of knowledge (20.0%) and lack of time (15.5%) were the major barriers towards counseling.

Conclusion: The present study showed that most community pharmacy personnel in Aden, Yemen had a positive perception towards patient counseling and continuing pharmacy education program.