Perception of Community Pharmacy Personnel towards Patient Counseling and Continuing Pharmacy Education Programs in Aden, YemenCorrespondence Address :
Mohamed Izham Mohamed Ibrahim,
Professor, Clinical Pharmacy and Practice Section, College of Pharmacy, Qatar University, Doha, Qatar.
Introduction: Patient counseling is a major component of pharmaceutical care, especially in community pharmacy settings. However, most community pharmacists still do not offer patient-oriented services. Despite the beneficial role of community pharmacists, research examining their roles and responsibilities in developing countries like Yemen is lacking.
Aim: To assess the community pharmacy personnel’s perceptions towards patient counseling and to recognise the major barriers to successful counseling; and to assess their perception towards continuing pharmacy education programs in Aden.
Materials and Methods: A descriptive, cross-sectional study was conducted among 200 community pharmacy personnel in Aden using a self-administered, structured questionnaire. Data were collected regarding community pharmacy personnel’s knowledge, attitude, and their perception about patients’ attitude concerning patient counseling and respondents’ attitude towards the continuing pharmacy education.
Results: The majority of the respondents had a positive attitude towards patient counseling (85%) and continuing pharmacy education (94.0%); dose and frequency (43.0%), duration (34.0%) and indication (11.5%) were the major information mentioned while counseling their patients. Lack of patient interest (47.0%), lack of knowledge (20.0%) and lack of time (15.5%) were the major barriers towards counseling.
Conclusion: The present study showed that most community pharmacy personnel in Aden, Yemen had a positive perception towards patient counseling and continuing pharmacy education program.
Barriers, Cognitive services, Community pharmacists, Extended services, Yemen
Mohamed Alshakka, Awsan Bahattab, P Ravi Shankar, Mukhtar Ansari, Heyam Saad Ali, Mohamed Izham Mohamed Ibrahim. PERCEPTION OF COMMUNITY PHARMACY PERSONNEL TOWARDS PATIENT COUNSELING AND CONTINUING PHARMACY EDUCATION PROGRAMS IN ADEN, YEMEN. Journal of Clinical and Diagnostic Research [serial online] 2018 July [cited: 2019 Jan 19 ]; 12:LC18-LC22. Available from
Date of Submission: Oct 05, 2017
Date of Peer Review: Nov 18, 2017
Date of Acceptance: May 03, 2018
Date of Publishing: Jul 01, 2018
FINANCIAL OR OTHER COMPETING INTERESTS: NONE.
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