Journal of Clinical and Diagnostic Research, ISSN - 0973 - 709X

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Original article / research
Year : 2018 | Month : June | Volume : 12 | Issue : 6 | Page : LC15 - LC17

Psychological Empowerment and its Associated Factors among Operational Staff of Tehran Emergency Center

Aram Ghaniyoun, Mohammad Heidari, Khosro Shakeri

1. PhD Student in Governmental Management, Department of Management, College of Human Science, Saveh Branch, Islamic Azad University, Saveh, Iran. 2. Lecturer, Department of Medical and Surgical School of Nursing and Midwifery, Shahrekord University of Medical Sciences, Shahrekord, Iran. 3. PhD Candidate in Health in Emergency and Disaster, Health Management and Economics Research Center, Iran University of Medical Sciences, Tehran, Iran.

Correspondence Address :
Dr. Mohammad Heidari,
Ayatollah Kashani Blvd, Shahrekord University of Medical Sciences, Shahrekord, Iran.


Introduction: Emergency medical personnel often face chronic stress which, in many situations causes psychological problems. In this regard, psychological empowerment can reduce psychological tensions in health care environment through increasing efficiency and motivation.

Aim: To investigate psychological empowerment and its related factors in operational staff of Tehran Emergency Center (TEC).

Materials and Methods: In this analytical study, a total of 285 people were selected by simple sampling method from 1100 operational staff of TEC. Data was collected using demographic information and Spritzerís psychological empowerment questionnaire. SPSS/19 software and descriptive analytical tests were used for data analysis.

Results: The findings suggested that most of the participants (46%) were in intermediate level in terms of psychological empowerment, and the mean score of psychological empowerment in participants was 46.43. A significant correlation was found between the dimension of self-determination of psychological empowerment and work experience (p<0.05).

Conclusion: Owing to the critical duties of medical emergency centers in maintaining and improving public health, and based on the findings of this study, it is recommended that the authorities should pay more attention to the capabilities of the staff while giving responsibilities to them and to conduct effective planning in this regard.


Emergency medical services, Public health, Psychological stresses

How to cite this article :

Aram Ghaniyoun, Mohammad Heidari, Khosro Shakeri. PSYCHOLOGICAL EMPOWERMENT AND ITS ASSOCIATED FACTORS AMONG OPERATIONAL STAFF OF TEHRAN EMERGENCY CENTER. Journal of Clinical and Diagnostic Research [serial online] 2018 June [cited: 2018 Aug 18 ]; 12:LC15-LC17. Available from

DOI and Others

DOI: 10.7860/JCDR/2018/35221.11653

Date of Submission: Dec 18, 2017
Date of Peer Review: Feb 02, 2018
Date of Acceptance: Apr 09, 2018
Date of Publishing: Jun 01, 2018


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